Shipping policy
Shipping Policy
Effective Date: September 21, 2026
At FormFolk.shop, we understand that receiving your home décor products quickly and safely is an important part of your shopping experience. We carefully prepare each order to ensure your rugs arrive ready to transform your space.
1. Shipping Availability
We currently provide shipping services to eligible locations within the United States.
2. Shipping Fees
FormFolk.shop provides:
- Free shipping on qualifying orders.
- Orders under $10 USD will include a $5.99 shipping fee.
Any applicable shipping charges will be displayed during checkout before payment confirmation.
3. Order Processing Time
Orders are typically processed after payment confirmation.
Processing includes:
- Product preparation;
- Quality inspection;
- Packaging;
- Shipment arrangement.
Processing times may vary depending on inventory availability and order volume.
4. Delivery Time
Delivery times may vary depending on:
- Shipping destination;
- Carrier schedules;
- Weather conditions;
- Seasonal demand;
- Unexpected transportation delays.
Once your order has shipped, tracking information may be provided when available.
5. Delivery Issues
Customers should provide accurate shipping information.
FormFolk.shop is not responsible for delays caused by:
- Incorrect addresses;
- Missing apartment/unit information;
- Customer refusal of delivery;
- Carrier-related delays outside our control.
6. Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us promptly at:
Email: [email protected]
We will review available information and assist with appropriate next steps.