Contact information

Contact Information

We are always here to help you select the ideal flooring, inquire about existing orders, or receive technical support on carpet installation and maintenance.

Feel free to get in touch with our Customer Service team through any of the channels below:

  • Legal Business Name: A.K O'CONNELL & B.M O'CONNELL

  • Australian Business Entity ID: #433913776

  • Official Website: 1gx1ms-wh.myshopify.com

  • Primary Contact Person: Shannon Brice

  • Customer Support Email: [email protected]

  • Business Operating Address:

    21/98 Seagull Avenue, Mermaid Beach QLD 4218, Australia

  • Product Specialty: Premium Cut Pile Carpets & Durable Loop Pile Carpets

Customer Support Working Hours:

Monday through Friday: 9:00 AM – 5:00 PM (AEST - Australian Eastern Standard Time)

Saturday & Sunday: Closed

We strive to respond to all email inquiries within 24 business hours.